Privacy Policy

Last updated: April 2026

This Privacy Policy explains how BelGrant collects, uses, stores, and protects information when you use the BelGrant website, account features, Lucas assistant features, and alert system.

1. Who we are

BelGrant is a platform focused on helping users discover Belgian grants, subsidies, and public funding opportunities.

If you use BelGrant, you may interact with public grant data, account features, profile storage, and alert-related features.

2. Information we collect

We may collect account information such as your email address when you create or use an account.

We may collect company profile information you choose to save, including company name, region, company type, number of employees, industry sector, NACE code, and preferred language.

We may collect alert preferences such as deadline reminders, digest preferences, and reminder timing settings.

We may also process technical information necessary to operate the service, such as authentication/session data, API activity, and basic operational logs.

3. Public and third-party data

BelGrant also displays and processes public information about grant programs and, where relevant, public company-related data sources. That public data does not automatically mean BelGrant collects personal data about you unless you actively provide it through the product.

Grant information remains subject to change by the official provider, and users should always verify final eligibility, deadlines, and legal requirements on official sources.

4. How we use your information

We use your information to authenticate your account, save your preferences, personalize relevant grant results, support Lucas and profile-based features, generate reminders and digests, improve service reliability, and maintain product security.

We do not collect personal information for unrelated purposes that are not connected to operating or improving BelGrant.

5. Alerts and communications

If you enable alerts, BelGrant may use your email address and saved preferences to generate and deliver reminder emails, alert digests, and similar service-related communications.

Alert delivery may rely on third-party providers used to send operational emails.

6. Legal basis and data minimization

BelGrant aims to limit stored personal information to what is reasonably necessary to provide account functionality, profile storage, alert delivery, and service operations.

Where possible, BelGrant relies on user-provided settings and public-source grant information rather than collecting unnecessary personal data.

7. Sharing of information

BelGrant does not sell your personal data.

BelGrant may use infrastructure and operational providers for hosting, authentication, database storage, analytics, logging, or email delivery where necessary to run the service.

Information may also be disclosed where required by law, legal process, or to protect the security and integrity of the platform.

8. Data storage and security

BelGrant uses technical and organizational measures intended to protect stored data, including access controls, hosted infrastructure, and authenticated account flows.

However, no online system can guarantee absolute security, and users should understand that internet-based services always carry some level of risk.

9. Retention

BelGrant may retain account, profile, alert, and related operational data for as long as reasonably necessary to provide the service, comply with legal obligations, resolve disputes, maintain logs, or protect the platform.

Data may be deleted, anonymized, or retained in limited form where operational or legal reasons require it.

10. Your choices

You can choose whether to create an account, save a profile, or enable alerts.

You can update stored profile and alert settings inside the product where those features are available.

If you want account-related data removed, corrected, or clarified, BelGrant can review such requests subject to legal, operational, and security constraints.

11. International processing

BelGrant may use service providers whose infrastructure or subprocessors operate in more than one country.

12. Children

BelGrant is not intended for children, and it is not knowingly designed to collect personal data from children.

13. Changes to this policy

BelGrant may update this Privacy Policy from time to time. When material updates are made, the revised version will be posted on this page with an updated effective date.

14. Contact

For privacy-related questions about BelGrant, use the contact details or support channel associated with the project when made available.